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Showing posts with label social issue. Show all posts
Showing posts with label social issue. Show all posts

Friday, July 9, 2010

A bad lunch at Waka City Bayview

I attended training at town area and decided to go to Waka in City Bayview hotel for lunch. Previosuly, Waka is at Rasa Sayang hotel, however, the hotel was closed for upgrade, as such, Waka moved to City Bayview hotel. Ever since the moved, hubb told me the food quality is no longer there, but i would like to try it myself before i can conclude anything.

It has been a while i wanted to go to Waka for lunch, but somehow, never make it..until last month when i attended training at town area, we went there for lunch. First time step into the restaurant, was kinda vacant, never mind...so we sat down and order our food. Food quite nice, and when we made payment, the lady told us about their promotional set lunch instead of normal set lunch. What a dang..the waitress NEVER tell us about the promotion set lunch which as ramen as one of the choice. So we decided to give Waka another visit when we had our training this week.

Second visit, reached the restaurant around 12 noon, when the waitress served us, again, she didn't mention about the promotional set lunch until we asked. So we ordered 2 sets of tepanyaki beef and one spicy ramen. Waiting waiting waiting...has been more than 30 mins, then only i see the so called chef walk out from the kitchen, start to do our tepanyaki. I am not sure that guy is the chef or part time chef.....

So wait wait and wait..finally we see waitress walk out from kitchen with one claypot. And guess what, she served the other table which come later than us. One of my friend was pissed off and call the waitress, and the waitress pretend not hearing her and my friend need to raise her voice then only the waitress come to our table. My friend asked why the lady being served before us, and the waitress told us that they call in advance to do their booking. And the waitress didn't even apologies with my friend for not responding to her call. Well, yes..the other lady call to book in advance, but we waited for so long, so even though the 2 ramens being brought out from kitchen with less than 1 minute apart, to me, i feel they should serve us before the other lady. When we waited for our food, we hardly see ANY waitress in the restaurant, don't know where they hide themselves, and i even need to request for green tea refill. *thought this should be done automatically right?*

ok, here come our beef. First bite, COLD, second bite..it's as hard as WOOD. Eat the rice, it's as hard as uncooked rice. So continue to eat until i can't stand anymore, my gum was so pain, the beef is so hard. And for the first time, i decided not to finish my food. I am not very fussy when come to food, those who know me, can tell from my size, right? LOL! But this time, i really dissapointed with the beef, so i only forced myself to eat half of it.

We are late for the training, so quickly proceed to pay money, but again, waited and yelled, no one actually want to come to us. Fire on....at first i just want to let go...but while waiting, i think think and think..feel not willing to pay for the beef in full price. After about 3 minutes, i can see a human walking towards us and NO APOLOGIES for bad service. And the lady that attended to us is the lady that we want to complain!That lady is the one who ignore my friend. Duh!! And again, that lady seems has deaf ears and i was so mad and started to complain about the food.

M: Me; W: Waitress; F: Friend
F: Why when i called you just now and you ignore me, i called u so many times.
W: *the waitress again pretend not hearing my friend*
M: The beef is very hard, as hard as wood. This is the worst beef that i ever had, i call it WOOD instead of beef. And i don't think i should be charged the full price.
W: Oh...the beef still there?
M: i didn't finish mine, but she * i pointing to my other friend* finished hers.
W: Why didn't you guys inform us after we served the food?
M: huh? inform you and wait for another 30 mins ??
W: sorry, we have some problem with our kitchen crew.
M: well, don't tell me your problem. You should at least maintain the Waka Standard.
F: I see this Ms Phang from D*** ordering quite a number pax of food from Waka, do you want us to call this Ms Phang and tell her our bad experience?
W: What about if i give u 20% discount
M: Nope, i think i deserve more than 20%
W: So what do you think?
M: 50%
W: *paused for a while, must be cursing for my barbarian-ness* What about i don't charge your portion and i only charge your friends meal.
F: I only complain with the service , not on the food.
M: well, it's up to you. Net net, i feel disappointed with this so call Waka standard. Firstly, the beef is cold, secondly the beef is hard.

So at the end, we being charged 1 free tepanyaki beef, 80% for the other set beef tepanyaki and full price for the spicy ramen. I don't mean to ask for free meal but with that type of service attitude, i don't think it's worth of money. I don't think i will never go back to Waka for food again! Had super bad experience and the wooden beef make my gum so painful.

Saturday, July 3, 2010

Maybank oh Maybank!

I thought i am the only person who is so bad luck where my ATM card is faulty. But today when i went to Maybank in QBM, realized that i am not alone! Lots of Maybank ATM card holder face the same problem aka, the ATM card can't get processed by Maybank ATM machine!! However, i get a better treatment as compare to them.

I had problem with my ATM card for almost 3 mths, ** so long until i lost track**. First time, i wasn't able to withdraw money from Tesco ATM machine, so thought it's the problem with the machine. And before i make the conclusion, i slot my card into other bank's ATM machine to confirm my card isn't faulty, and yes...i am right, other ATM machine able to recognise my card and allow me to do the transaction. So wait wait wait...following week, try my luck at the same ATM machine in Tesco, also cannot. Then noticed that the person in front and behind me also unable to do any trasaction as well. So i make a conclusion ~ that ATM machine has problem and not yet fixed. Went to QBM's Maybank ATM machine, able to withdraw money. Then happy go shopping!

Next mth, again, die hard customer, went back to the same ATM machine in Tesco, SAME, cannot do any transaction. Went to QBM's Maybank ATM machine, also NOT able to withdraw money. A bit on fire. So went to QBM Maybank customer service to check, the lady very unfriendly and super unhelpful. She just use eraser to clean the chip on the ATM card and kept telling me there isn't anything wrong with my card. Hello, i also can tell that there isn't anything wrong with my card as my card is in super good shape and condition. And she told me, if i would like to have my card replace, i need to pay RM12..WHAT????? And if i go back to the bank where i have my open my account, i may get to waive for the charges. Since i open my account at the Bukit Jambul branch, so i went to the Maybak at i-Avenue. The front desk lady also tell me the same story, "nothing wrong with my card" and she asked me to try with their machine. To my surprise, i am able to withdraw money. So i checked with her, and according to her, nowadays Maybank is engaging third party to maintain all their ATM machines and not all ATM machines being well calibrated. Ok...fine..accept the explanation. And that lady doesn't want to replace my ATM card for me.

3rd mth, went to QBM Maybank ATM machine to withdraw money. WHAT??? Still unable! So fire burning and it's already after their wrking hour but since i see there's people in the bank, so i walked in and talked to one of a male officer. And ahem...with this, i apply some of my soft and barbarian skill, i told him my card doesn't allow my to withdraw money and tell him my story bla bla...this nice malay guy, he listened to me and help me to troubleshoot, and i pretend innocent and below is our conversation,
M: Me; O : Officer

M:My card can't be processed by the ATM machine.
O: Oh..what error message do you see?
M: It says something like "ask me to check with the bank"
O: oh....
M: Actually i have this problem for almost 3 mths...** then i bla bla bla with my story**
O: oh, ok ok, let me check your card for you *8so, tik tok tik tok, he punched in the card detail and do some checking for me" Hmm...there isn't any block at your card, everything seems fine.
M: but i can't withdraw money, if i want to replace my ATM card, do i need to pay?
O: yes, you need to pay RM12
M: huh? RM12...but u see, my card is in good shape and condition, nothing wrong...it's the Maybank ATM machine has problem**take opportunity to hentam **
O: But now everyone go home already, you come tomorrow and i replace for you
M: Then do i need to pay or not?
O: Nope, no need, i can do it for you FOC, but tomorrow i am not working
M: Eerrrm...then how?
O: Never mind, you wait for a while, i ask my colleague to settle it for you
M: ok ok, thanks, so FOC right?
O: Yes, will do it FOC for you.

yeah..happily walked to Sub Way and order "today's special" for myself and walked to Old Town Kopitiam to meet with hubb.

Voila...so simple, and i save RM12. Not that i don't have RM12, but i don't feel worth paying it. And today when i went there to get my card replace, i see at least 5 people coming in with sour face, saying their ATM card cannot get processed. And the customer service rep just tell them, "you need to replace your ATM card and pay RM12" and those people just agree to pay without any question. If you are Maybank ATM card holder and if your card not working (provided your card is in good shape) PLEASE DO NOT PAY for the card replacement charges. Stand on your own feet , be firm and insist them to replace it for you FOC! Apply some soft barbarian skill, ok! LOL!

And another lesson learn is, go to see a male officer rather than lady officer. They are more friendly, LOL!

Friday, July 27, 2007

What is mother's love means?

Recently, when you read newspapers, seems like everyday also have some article about kid.

Mishandling of maid causing 6 mths old baby fall off from bed, and caused leg fractured.

Poor little baby, both legs need to be hang up, it must be very hard for the baby as he wont be able to turn himself as and when he wants to. Personally, i don't agree with the idea leave the baby alone at home with the maid. Maid is an outsider, how could we simply leave our baby to an outsider? Falling off from bed can caused leg fracture? hmm.....can we or should we trust what the maid say?

Parents tortured the baby til dead

This is even more scary. I always don't understand, how can parents kill/torture their own kid. No doubt, sometime it's very hard to handle kid, but, we need to be patience when dealing with kid. And, another thing which i cannot understand is, how could a mother hurt their own kid. The mother should have strong bonding with the kid as she is the one who carries the baby in her womb for 9 months.......

dear mummies, if you decide don't want your own kid, don't hurt them, just send them to welfare department and let the people there help your kid to find a good and better home, ok? Duh! Pls think twice before you "play" with your partner, and ...pls invest in good quality "raincoat" ok!

Thursday, July 12, 2007

Mother's love

All the while, i thought as a mother, she should be the one protecting her child from being hurt, until recently, there is one case whereby the mother doesn't comply with her role and responsibility as mother. If you are one of the follower of this case, don't you think that the little girl is so so so cute!!!But ....

As a mother, she should protect her child,
but, she is so evil minded,
instead of protecting the lovely child,
she choose to protect the JOBLESS boyfriend of her!

The little girl suppose to be happily run around , play with her toys, get pampered by everyone, but now, she is resting in peace.....
The most interesting point is,
the mother can make up the whole story to cover up what the boyfriend did!
She told everyone that she lost the girl at Bayan Baru carpark.
And at last, guess what.....the final story is....the cruel boyfriend of her, he "killed" the little girl and cut her into pieces....

When i first heard of this, my first impression was,
"WHAT!!! How could you leave your 3 yrs old little girl unattended and you yourself walk away to look for parking attendant?"
"Can't you drive along to look for the parking attendant?"

The case still under investigation and i feel that since the mother so useless, just send her and the bf to dead. Don't waste any time and effort to find out the actual.

Poor little girl, it's good that you leave this horrible family. Hope you will find a better family after reborn.

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